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Available Total Quality Management Tools

BayBiotech.NET

Total Quality Management (or TQM) is a management concept coined by W. Edwards Deming. One of the principal aims of TQM is to limit errors to 1 per 1 million units produced. There are several TQM tools available today to analyze and assess qualitative and quantitative data. These tools can be examined and used to enhance the overall quality of the procedures, products or the work environment.

Some of the most common TQM tools in use today are Pie Charts and Bar Graphs, Histograms, Run charts, Pareto Charts, Force Field Analysis, Ishikawa or Fishbone Diagrams, Tree Diagrams, Brainstorming, Flow Charts, Plan-Do-Check-Act cycle and Scatter Diagrams.

Proper integration and use of these tools ultimately assist in processing data such as identifying collecting policies, enhancing work flows, ensuring client satisfaction by surveying their needs and analyzing them accordingly and creating an overall high level of quality in all areas of your organization. Use and choice of various tools remain flexible within an organization. To read more about the Total Quality Management Tools, follow the links as under:


1.http://www.slais.ubc.ca/people/students/resumes/C_Payne/media_pdf/TQMTools.pdf
2.http://en.wikipedia.org/wiki/Total_quality_management
3.http://www.bexcellence.org/Total-Quality-Management-Tools.html

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